TERMS AND CONDITIONS

Last Updated: August 15, 2026

These Terms and Conditions (“Terms”) govern your access to and use of fastguardservice.com (the “Site”), the Fast Guard mobile application where applicable (the “App”), and security and related services provided by Fast Guard Service (“Fast Guard,” “Company,” “we,” “us,” or “our”).

By accessing or using the Site, requesting a quote, approving an order, submitting payment, using the App, or otherwise engaging Fast Guard Service, you (“Client,” “Customer,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you should not use the Site, App, or Services.

These Terms may be supplemented by a written proposal, quote, invoice, statement of work, service agreement, purchase order accepted by Fast Guard Service, or other written agreement. If a separately executed agreement conflicts with these Terms, the separately executed agreement will control to the extent of the conflict.

1. About Fast Guard Service

Fast Guard Service is a licensed, insured, and bonded private security company providing security and related services in jurisdictions where we are authorized to operate.

Services may include, depending on location, licensing, availability, and the scope of the engagement:

Armed security guards
Unarmed security guards
Fire watch services
Mobile patrol services
Event security
Construction site security
Commercial security
Residential and condominium security
Hotel and hospitality security
Retail and loss-prevention services
Executive protection
Bodyguard and personal protection services
ATM and valuables escort services
Private investigation services
Mobile surveillance solutions
CCTV and security-camera-related services
Other lawful protective services agreed to in writing

Our headquarters is located at:

Fast Guard Service
925 S 21st Ave
Hollywood, Florida
United States

Services are offered only where Fast Guard Service or an authorized service provider holds the licenses, registrations, permits, insurance, or other authorization required by applicable law.

2. Quotes and Service Requests

2.1 Requesting Services

Clients may request Services through the Site, telephone, email, the Fast Guard App, an authorized representative, or another approved communication method.

Submission of a request does not guarantee availability or constitute confirmation of Services.

2.2 Quotes

Fast Guard Service may provide a quote describing anticipated:

Services
Staffing
Location
Schedule
Duration
Rates
Minimum hours
Travel or mileage charges
Overtime or holiday charges
Equipment costs
Taxes
Additional fees

Quotes may be based on information supplied by the Client and may be modified if the scope, circumstances, risk, staffing requirements, schedule, or information provided changes.

2.3 Acceptance

A quote becomes binding only after it is accepted in a manner approved by Fast Guard Service and any required payment, deposit, purchase order, credit approval, or other authorization has been received.

Fast Guard Service may decline an engagement before confirmation for any lawful business, operational, licensing, staffing, safety, or compliance reason.

3. Payment and Deployment

Unless otherwise agreed in writing, payment may be required before personnel are deployed.

After an order is confirmed, Fast Guard Service will coordinate personnel and provide scheduling or deployment information when available.

Any estimated time of arrival or deployment time is an estimate only.

Actual deployment may be affected by circumstances including:

Traffic
Weather
Guard availability
Client changes
Emergency conditions
Licensing requirements
Site-access restrictions
Government actions
Road closures
Public emergencies
Circumstances outside Fast Guard Service’s reasonable control

Fast Guard Service does not guarantee a specific arrival time unless expressly agreed in writing.

4. No Long-Term Commitment Unless Agreed

Many Fast Guard Service assignments are available on a short-term or temporary basis and do not require a long-term contract.

However, some assignments may be governed by:

Minimum-hour requirements
Minimum-shift requirements
Advance-notice requirements
Recurring-service agreements
Government contracts
Enterprise agreements
Subcontracting agreements
Statements of work
Other written service agreements

The applicable quote or written agreement will control where its terms differ from this Section.

5. Client Responsibilities

The Client agrees to provide Fast Guard Service with accurate and complete information necessary to perform the Services.

The Client is responsible for:

Accurately identifying the service location
Providing lawful access to the property
Identifying known hazards and dangerous conditions
Disclosing relevant threats or prior incidents
Providing accurate scheduling information
Identifying applicable property rules and procedures
Providing emergency and management contacts
Informing Fast Guard Service of material changes in circumstances
Paying all amounts due
Complying with applicable laws and regulations
Obtaining permits, approvals, notices, or authorizations that are the Client’s responsibility

Clients may not instruct Fast Guard Service personnel to engage in unlawful conduct or activities outside the lawful and agreed scope of the engagement.

Fast Guard Service may refuse any instruction that it reasonably believes is unlawful, unsafe, unethical, outside the agreed scope, or inconsistent with applicable licensing requirements.

6. Scope and Limitations of Security Services

Security services are designed to deter, observe, monitor, report, respond, and perform other agreed protective functions.

Security services cannot eliminate all risk.

Fast Guard Service does not guarantee that its Services will prevent:

Theft
Fire
Property damage
Trespassing
Vandalism
Assault
Injury
Criminal conduct
Civil disturbance
Unauthorized access
Loss of property
Business interruption
Any other harmful event

The presence of a security officer or other protective service does not constitute a guarantee against loss.

7. Armed Security Services

Armed security services are provided only where permitted by applicable law and only by personnel appropriately licensed, credentialed, or authorized for the assignment.

All decisions concerning the possession, display, or use of a weapon and the use of force are governed by applicable law, licensing requirements, training standards, Company policy, and the circumstances confronting the security professional.

A Client may not direct security personnel to use unlawful force or take unlawful enforcement action.

8. Fire Watch Services

Fast Guard Service may provide fire watch services for situations including:

Fire alarm system impairment
Sprinkler system impairment
Fire protection equipment outages
Construction
Renovation
Hot work
Temporary life-safety system shutdowns
Conditions requiring fire watch by an authority having jurisdiction

Fire watch services are monitoring and reporting services and are not a substitute for functioning fire suppression, fire alarm, sprinkler, or other required life-safety systems.

Unless expressly included in the written scope of work, the Client remains responsible for:

Notifying the fire marshal or other authority having jurisdiction
Obtaining required permits
Maintaining required fire protection equipment
Repairing impaired systems
Complying with applicable fire codes
Determining whether fire watch is required
Providing Fast Guard Service with any site-specific instructions issued by authorities

Fast Guard Service will perform agreed fire watch duties based on applicable requirements communicated to us and the scope of the engagement.

9. Private Investigation Services

Private investigation services are available only where permitted by law and where appropriate licensing requirements are satisfied.

Clients requesting investigative services represent that the requested investigation has a lawful purpose.

Clients agree not to use Fast Guard Service to:

Harass another person
Violate privacy laws
Unlawfully obtain protected information
Stalk or intimidate another person
Circumvent legal restrictions
Facilitate illegal conduct

Fast Guard Service may decline or terminate any investigative assignment that raises legal, ethical, or safety concerns.

10. Rates, Fees, and Invoicing

Fees will be stated in the applicable quote, invoice, proposal, or service agreement.

Charges may include:

Hourly rates
Minimum shift charges
Minimum service charges
Emergency or expedited deployment fees
Overtime
Holiday rates
Travel
Mileage
Parking
Lodging
Equipment charges
Administrative costs
Applicable taxes
Other agreed expenses

Unless otherwise stated in writing, invoices are due upon receipt.

Fast Guard Service may require:

Advance payment
Deposits
Credit-card authorization
Approved purchase orders
Credit approval
Updated payment information

Failure to make payment when due may result in suspension or termination of Services.

Late fees or interest may be charged where permitted by applicable law and stated in the applicable agreement or invoice.

11. Billing Disputes

Clients should review invoices promptly.

Any billing dispute must be submitted in writing within the period stated on the applicable invoice or service agreement.

The notice should identify:

The disputed invoice
The disputed amount
The reason for the dispute
Relevant supporting documentation

The Client remains responsible for any undisputed amounts while a billing dispute is being reviewed.

12. Cancellations and Rescheduling

Cancellation and rescheduling requests should be submitted in writing as early as possible.

A cancellation or schedule change may result in fees when Fast Guard Service has already:

Scheduled personnel
Reserved staffing
Incurred travel expenses
Committed equipment
Declined other assignments
Begun mobilization
Deployed personnel

Applicable cancellation fees and notice periods will be stated in the quote, invoice, or service agreement.

For emergency, same-day, overnight, holiday, special-event, or high-demand assignments, charges may become non-refundable after personnel have been committed or dispatched.

13. Refunds

Refund eligibility will depend on the circumstances and the applicable quote, invoice, or written service agreement.

Payments for Services already performed are non-refundable except where required by law.

Fast Guard Service may deduct charges for Services performed, staffing commitments, expenses incurred, administrative charges, or other amounts properly due before issuing any approved refund.

14. Licensing, Insurance, and Bonding

Fast Guard Service maintains licensing, insurance, and bonding applicable to the jurisdictions and Services in which it operates.

Licenses and requirements vary by state and locality.

Upon reasonable request, Fast Guard Service may provide available licensing verification or certificates of insurance applicable to a particular engagement.

Information displayed on the Site regarding licensing or insurance is provided for informational purposes and does not modify, increase, or expand actual insurance coverage, policy limits, legal obligations, or licensing authority.

15. Fast Guard App and Technology

Fast Guard Service may use technology to support operational management and service delivery.

Available features may include:

GPS-based guard location information
Electronic timekeeping
Guard check-ins
Incident reports
Activity reports
Digital logs
Photo documentation
Client communications
Dispatch information
Other operational data

Use of the App may be subject to additional terms and our Privacy Policy.

Technology services may occasionally be interrupted by:

Cellular-network failures
Internet outages
GPS limitations
Hardware problems
Third-party service disruptions
Maintenance
Device failures
Circumstances outside Fast Guard Service’s control

Fast Guard Service does not guarantee continuous or error-free availability of technological systems.

16. Electronic Communications

By submitting contact information to Fast Guard Service, you consent to receiving communications related to your inquiry, quote, account, Services, scheduling, billing, safety, and operations through appropriate channels.

Communications may include:

Telephone calls
Emails
SMS or text messages
App notifications

Marketing communications, where used, will be handled in accordance with applicable law and any available opt-out rights.

17. Employees and Subcontractors

Services may be performed by Fast Guard Service personnel or, where permitted, by properly licensed, insured, qualified, or vetted subcontractors or partner agencies.

The use of subcontractors may depend on:

Location
Licensing jurisdiction
Staffing availability
Assignment requirements
Client needs
Applicable law

Fast Guard Service will require personnel performing regulated security duties to meet applicable licensing requirements for the jurisdiction and assignment.

18. Site Access and Working Conditions

The Client must provide a reasonably safe working environment.

Fast Guard Service may suspend or terminate Services if personnel encounter conditions that create an unreasonable risk of harm, including:

Undisclosed hazardous materials
Structural dangers
Uncontrolled violence
Unlawful activity
Unsafe equipment
Threats against personnel
Dangerous animals
Other material safety hazards

Emergency withdrawal of personnel for safety reasons will not necessarily relieve the Client of payment obligations already incurred.

19. Incident Reporting and Evidence

Security personnel may prepare:

Daily activity reports
Incident reports
Fire watch logs
Photographs
Videos
Access-control records
Other operational documentation

Records remain subject to applicable law, Company retention policies, contractual requirements, and privacy obligations.

Fast Guard Service does not guarantee that every event will be observed, photographed, recorded, or documented.

20. Emergency Situations and Law Enforcement

Fast Guard Service personnel are private security professionals and are not police officers, firefighters, emergency medical providers, or government officials unless separately authorized by law.

Where appropriate, security personnel may contact:

Police
Fire departments
Emergency medical services
Property management
Client representatives
Other appropriate authorities

Fast Guard Service does not control the response time or actions of governmental or emergency agencies.

21. Intellectual Property

All rights in the Site, App, branding, content, software, graphics, photographs, videos, logos, service marks, trademarks, reports, and other proprietary materials are owned by or licensed to Fast Guard Service unless otherwise stated.

Nothing in these Terms transfers ownership of Fast Guard Service intellectual property to the Client.

You may not copy, reproduce, republish, distribute, modify, sell, license, reverse engineer, or commercially exploit protected Fast Guard Service materials without prior written authorization, except as permitted by law.

22. Confidentiality

Each party may receive confidential or sensitive information relating to:

Security procedures
Property operations
Business operations
Clients
Personnel
Access procedures
Investigations
Incidents
Technology
Other non-public matters

Each party agrees to use reasonable measures to protect confidential information and to use it only for purposes related to the Services, except where disclosure is required by law.

23. Privacy

Fast Guard Service’s collection, use, storage, and handling of personal information are governed by our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference.

Clients are responsible for ensuring that personal information they provide to Fast Guard Service has been collected and disclosed lawfully.

24. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, APP, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT FOR EXPRESS OBLIGATIONS SET FORTH IN A WRITTEN SERVICE AGREEMENT.

FAST GUARD SERVICE DISCLAIMS IMPLIED WARRANTIES TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

NOTHING IN THIS SECTION LIMITS RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FAST GUARD SERVICE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION ARISING FROM OR RELATED TO THE SITE, APP, SERVICES, OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FAST GUARD SERVICE’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR ENGAGEMENT WILL NOT EXCEED THE AMOUNT PAID BY THE CLIENT TO FAST GUARD SERVICE FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT APPLY WHERE LIABILITY CANNOT LEGALLY BE LIMITED OR EXCLUDED.

26. Indemnification

To the extent permitted by applicable law, the Client agrees to indemnify, defend, and hold harmless Fast Guard Service and its owners, officers, directors, employees, agents, and authorized subcontractors from third-party claims, liabilities, damages, losses, costs, and reasonable attorneys’ fees arising from:

The Client’s breach of these Terms or an applicable service agreement;
Materially inaccurate or incomplete information supplied by the Client;
Unlawful instructions issued by the Client;
Unsafe conditions created or controlled by the Client;
The Client’s negligence or willful misconduct; or
The Client’s violation of applicable law.

This Section does not require indemnification for liability that applicable law prohibits from being transferred.

27. Force Majeure

Fast Guard Service is not responsible for delays, interruptions, or inability to perform caused by events beyond its reasonable control.

Such events may include:

Hurricanes
Floods
Wildfires
Severe weather
Natural disasters
Civil unrest
Riots
Labor disruptions
Government orders
Pandemics
Transportation disruptions
Telecommunications failures
Utility failures
Infrastructure failures
Acts of terrorism
War
Other extraordinary circumstances

Fast Guard Service will use commercially reasonable efforts to communicate material disruptions and resume Services when reasonably possible.

28. Suspension and Termination

Fast Guard Service may suspend or terminate Services when:

Required payments are not made
The Client breaches these Terms
Personnel are placed in unsafe conditions
The Client requests unlawful activity
Required licensing or authorization is unavailable
Continuing the engagement would violate applicable law
The Client materially changes the scope without agreement
Other grounds stated in the service agreement apply

Ongoing Services may otherwise be terminated according to the notice requirements contained in the applicable quote or service agreement.

Termination does not eliminate obligations that accrued before termination.

29. Governing Law

Except where a separate written agreement provides otherwise or applicable law requires another result, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

30. Dispute Resolution and Venue

Before initiating formal legal proceedings, the parties agree to make a reasonable good-faith effort to resolve disputes through direct negotiation.

Unless prohibited by applicable law or modified by a separately executed agreement, disputes arising from these Terms or Services will be subject to the jurisdiction of the appropriate state or federal courts located in Broward County, Florida.

Each party retains any rights that cannot legally be waived.

31. No Waiver

A failure by Fast Guard Service to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Any waiver must be expressly made in writing by an authorized representative of Fast Guard Service.

32. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions will remain in full force to the maximum extent permitted by law.

Where legally permissible, an invalid provision will be interpreted or modified to most closely reflect its intended lawful effect.

33. Assignment

The Client may not assign its rights or obligations under an active service agreement without Fast Guard Service’s prior written consent where such consent is permitted by law.

Fast Guard Service may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, affiliate arrangement, or other lawful business transaction.

34. Entire Agreement

These Terms, together with the applicable:

Quote
Proposal
Invoice
Statement of work
Service agreement
Privacy Policy
App terms
Other incorporated written documents

constitute the agreement between the parties regarding the applicable subject matter.

Representations not included in an authorized written agreement do not modify these Terms.

35. Changes to These Terms

Fast Guard Service may update these Terms periodically.

Changes will be posted on the Site with an updated “Last Updated” date.

Continued use of the Site or Services following publication of updated Terms constitutes acceptance to the extent permitted by law.

Where a material change affects an existing written service agreement, the terms of that agreement will continue to govern unless modified in accordance with that agreement.

36. Contact Fast Guard Service

Questions regarding these Terms may be directed to:

Fast Guard Service
925 S 21st Ave
Hollywood, FL, United States

Phone: (844) 254-8273
Availability: 24 hours a day, 7 days a week
Website: fastguardservice.com

For legal notices or contractual correspondence, use the contact information designated by Fast Guard Service on the applicable agreement or official website.