Privacy Policy – Fast Guard Service

Effective Date: 07/01/2025

Fast Guard Service, operated by FAST GUARD SERVICE LLC, located at 925 S 21ST Ave, Hollywood, FL 33020-6961, United States (“we”, “our”, or “us”), values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, visit our website, or interact with us in any way.

1. Information We Collect

We may collect the following types of information from clients, applicants, contractors, and website visitors:

A. Personal Information

Name, phone number, and email address
Physical address or service location
Payment details (processed securely via third-party providers; we do not store payment information on our servers)

B. Service-Related Information

Location and time of requested service
Nature of event or protection needed
Information about associated individuals (e.g., VIPs, executives)

2. How We Use Your Information

We use the information we collect to:

Provide and coordinate requested security services
Schedule and manage personnel assignments
Communicate about bookings, service changes, or emergencies
Process payments, refunds, or service adjustments
Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or lease your personal information to third parties.
We only share information as necessary to deliver and manage our services. This includes:

Licensed personnel assigned to your service (only relevant service-related information is shared)
Trusted third-party service providers (e.g., payment processors)
Law enforcement or legal authorities when required
Insurance carriers involved in coverage or claims

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. Measures include:

Secure servers and encrypted data transmission
Access controls and staff training
Regular system monitoring and security reviews

5. Location Tracking and Consent

We do not track user location.
Location data is only accessed when you voluntarily provide it at the time of placing an order. This is not considered location tracking under standard privacy guidelines.

6. Retention and Deletion

We retain your personal information as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, contractual, or operational obligations

You may delete your account at any time through the app. Please note: if you have a pending or active order, deleting your account may affect service delivery.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or delete inaccurate information
Object to or restrict certain types of processing
Withdraw your consent (where applicable)

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us, and we will promptly delete the data.

9. Cookies & Analytics (Website Only)

Our website may use cookies and tracking technologies to improve your experience and analyze performance. You can control cookie settings through your browser at any time.

10. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be available in our app or on our website. Continued use of our services after updates indicates your acceptance of any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: